You normally should not need additional drivers to recognize removable storage devices that connect via USB Port. I think this is a pretty fair statement by Western Digital. Has most likely failed or been damaged and needs to be replaced.' If your driver is built into your operating system or is already installed, and your OS continues to look for a driver, your drive 'Most WD drives do not include drivers because they use a standard driver built into the operating system. Sorry to sound so obtuse, but with my last job of 7 years I was strictly on a Mac, so I'm not as PC savvy as I once was.Īgain, any help that you can offer would be greatly appreciated. I'm pretty sure that the internal hard drive is not damaged, so I'm tending to believe that it is a driver issue. To look for a driver, your drive has most likely failed or been damaged and needs to be replaced.'

If your driver is built into your operating system or is already installed, and your OS continues On the Western Digital website, it states: 'Most WD drives do not include drivers because they use a standard driver built into the operating system. I tried to find it in the Disk Management Section, but no luck. Using Device Manager, I used the New Hardware Wizard to find and install a driver (Initio Default Controller). I cannot however see it under My Computer. When I plug in the HD, the computer tells me a new USB element has been detected. I installed the drivers provided me by the PC maker (Dell). Sorry, I should have given you more information.

Wd passport setup wizard